Stéphanie Tremblay
Gestion clés en main de projets Web
et amélioration des processus de travail

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Services

I’ve been advising and collaborating with large national and multinational corporations, small-and-medium sized businesses, and institutions for over 10 years, on individual or annually outsourced contracts. My mission is threefold:

  1. analyze work procedures and look for ways to improve them using the Internet or other means;
  2. propose and direct Web projects that require changes in working methods and/or communication for all parties involved;
  3. personally manage organizational changes so that they are integrated harmoniously, through coaching, training and other types of encounters. 

    4. Few professionals are skilled in these four areas: business analysis, project management, coaching and training, and organizational modification. Clients appreciate my fourfold expertise, since they have to work with only one consultant instead of four.

Are you looking for objective, professional advice about your procedures so you can simplify them? Do you want to accelerate the circulation of information between your employees, suppliers and clients?  Unify your Web-based platforms or create an effective on-line sales unit?  If so, you’re in the right place! On this page you’ll discover 10 advantages of doing business with me, as well as a detailed list of my services and business values.

 10 advantages of doing business with me:

  1. You’ll benefit from the advice of an external expert on how to improve your working procedures. I can be objective when examining your procedures, since I haven’t been constantly exposed to them.

  2. You can delegate all your Web projects to me, and see them managed properly from beginning to end. You and your employees will be free to concentrate on other important activities. You won’t have to deal with the various suppliers that such projects often require – I’ll take care of everything.

  3. Let me find the best suppliers for your projects: programmers, writers, translators, integrators, etc.

  4. I’ll suggest the most effective and profitable Web and project management practices so you can quickly recover your investment.

  5. You’ll enjoy huge savings in time, energy and money, notably by eliminating repetitive and unproductive tasks for your employees that can be done automatically on the Internet. They’ll thank you for making optimum use of their time, and applying their intelligence to tasks that have added value.

  6. Improve your client services with excellent Web-based transactional solutions that offer customers a rapid and pleasant buying experience on your site, and multiply your on-line sales.

  7. Improve the service quality of your suppliers and other business partners.

  8. When all is said and done, you’ll obtain a reliable and evolving Web solution that will reduce your overall costs.

  9. I’ll provide all the extra services you need to ensure a successful start-up of your project:  user training and coaching, support documents, tests, management modification and follow-up.

  10. And you’ll also get some of my famous home-made chocolate cookies! 

 Detailed List of My Services

  


WEB STRATEGY AND BUSINESS ANALYSIS (EVALUATION, MEASUREMENT AND QUANTIFICATION)

 

 

 

 

 

 

 

 

 Project Organiser

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

 



PROJECT MANAGER

  • Communication and liaison agent
  • Documentation
  • Set-up coordination
  • Technical support during the project
  • Coaching and/or training
  • Manage organizational changes

 

Follow-up management and post set-up consulting
  • Analyze and document present procedures to determine which can be improved using the Internet, or in other ways.
  • Propose and discuss objectives, potential obstacles and solutions, decision-making criteria and required investments. 
  • Participate in the development of the Web solution to be implemented: site structure and functions, secure transactions, Intranet, etc.  

RESULT: ALIGNMENT OF YOUR PRESENT AND TARGET STRATEGIES, AND IMPLEMENTATION OF THE PROJECT’S ORGANIZATIONAL PHASE. 

 

  • Pre-select potential suppliers of computer services and other necessary components (Web copywriters, translators, integration specialists, etc.) and participate in the final choice of collaborators.
  • Identify internal directors and/or employees participating in or affected by the project (who may need training in the use of new Web tools, for example) and their responsibilities.
  • Define performance indicators, deliverables, schedules, and the type and frequency of communication between partners during the project’s implementation. 
  • Meet with and train concerned participants to “sell” the project and get them engaged and motivated, in line with established objectives.

RESULT: HARMONIOUS PROJECT IMPLEMENTATION IN ACCORDANCE WITH EXPECTATIONS.





  • Act as a link between clients, directors, concerned employees and suppliers, to ensure that the project moves ahead smoothly.
  • Identify and optimize on-line documents, develop user guides, track problems (bugs), etc.
  • Ensure solution deployment, including inter-site and inter-country data migration, timely delivery of content, and user testing.
  • Manage integration problems and complaints.
  • Personal or on-line training of company directors and concerned employees.
  • Prepare internal teams to implement transformations required by the project.

RESULT: THE SOLUTION IS IMPLEMENTED AND FUNCTIONS TO THE SATISFACTION OF THE COMPANY, USERS AND CLIENTS.

 

 



  • Advisory services, either on an individual basis or outsourced by contract, to ensure proper follow-up, modifications, improvements, etc.

 

 

 

 

 

 

 

 

 

 

 

Content copyright . Stephanie Tremblay. All rights reserved.